Imagine a better tomorrow for your business.KI will take you there.
KI gets results in weeks, not months or years; they put their fee on the line in terms of results, and they use client people—not a team of MBAs—to deliver results. It's a very different, innovative approach around which they have built an enormously successful business.”
KI ignites a grassroots mindset shift within your organization—in 30 days guaranteed—to achieve true operational and cultural transformation.
KI accelerates the speed and scale of organizational change by creating department-level alignment to embrace and execute new strategies. We then leave you with the skills you need to independently sustain your metamorphosis.
KI succeeds because our pioneering method inspires enterprise-wide belief in, endorsement of—and passion for—new, meaningful change initiatives. As a result, departments smoothly pull change through your organization instead of resorting to coercion.
KI is all about…
- delivering operational and cultural improvements swiftly
- getting everyone to think like an owner
- creating a desire to win across your organization
- generating passion and energy
- pulling change throughout the organization and delivering results
Returning $1.5 million for every $100,000 you invest
KI is not...
The Klapper Institute has built one of the most powerful approaches to enterprise-wide change I have seen in some time. It combines problem-solving training and train-the-trainer. Its applications focus on strategy implementation, process transformation, business execution, and large-scale change. Their founder, Brian Klapper, has a tremendous track record of delivering results with both large and small companies.”
Credit Suisse Merchant Banking Partners
You get substantive results quickly
Instead of white papers and PowerPoint decks, you get embedded capabilities throughout your organization.
You solve your own complex business issues
You already have the answers—though you might not know it. KI guides you to uncover solutions from within your organization.
You provide the resources for the work
That way, you feel ownership of the change initiative from the outset—and are able to maintain your reinvention after we leave.
You work with KI senior professionals
They're the only kind we employ, with an average of 20+ years of experience driving what works.
You become completely self-sufficient
We don't cross-sell additional consulting services. Within one year, we teach you to autonomously deliver future improvement projects.
You will be delighted by the outcome
Our fee is tied to your results. Not delighted? Don't pay. That said, every KI project has met—or exceeded—client expectations.
Prior to working with KI, we were chasing an assortment of ‘best practices’ that were not connected and had not given us a sales increase for years! Today, we are seeing positive results. Morale is way up. Belief is back. Teamwork is improved. Roles and responsibilities are clearer and everyone is supporting the new process. And, yes... sales increases are happening! Klapper added tremendous value for us.”
AVON PRODUCTS, INC
The Klapper approach uniquely combines the disciplined structure of traditional process improvement methodologies with a rapid time-to-value focus. With the pace of business today, accelerating process improvement is critical. The KI approach has given us a proven way to achieve outstanding results quickly.”
We call it the KI Way
KI works with your team to identify and quantify a series of significant business opportunities or challenges you've repeatedly tried to solve without success.
You live The Corporate Lab™ —a radically eye-opening two-day event, where your people lead an actual company through a three-year transformation. The Lab takes on the unmistakable traits of your company so your team internalizes the proposed transformation. Afterward, your team sees your organization in a whole new way. In fact, they'll never want to return to the old ways of doing business.
Immediately following The Corporate Lab, a senior KI advisor works on-site with your team to deliver a fully operational pilot. And does so within 30 days. Unlike other change initiatives, where consultants deliver PowerPoint decks, white papers, and recommendations, your people deliver the results and passionately become the agents of change—inspiring others like never before and turning resistance into positive energy.
You receive a KI Site License to ensure that your organization becomes 100% self-sufficient. It gives you the opportunity to take ownership of The Corporate Lab for further use, the KI Way, and as much time from KI as you need to embed the new problem-solving capabilities into your organization.
The Klapper Institute is a program centered on process improvement and over my 30 years working with Six Sigma, ISO, and Kaizen, I've never seen anything as effective [as KI] at driving operational efficiency.”
FINANCIAL SERVICES CLIENT
I am extremely pleased with the dramatic improvements we have experienced in a relatively short time. Our Corpus Christi pilot was up and running within 30 days and its performance exceeded our expectations by 25%. The results were sustainable and scalable and we are operating with a much higher accuracy level and customer complaints have reduced significantly. These improvements are already showing up in the income statement and the balance sheet. I highly recommend The Klapper Institute.”
TOTAL SAFETY INC
We want to completely redefine the management consulting industry.
For many business challenges, clients themselves—rather than teams of external experts—are in the best position to solve the problem and implement the solution… if given the appropriate tool set.
The Klapper Institute allows organizations to produce lasting change throughout the enterprise by leveraging the knowledge already present within client personnel. After all, who wants to implement somebody else's ideas?
KI uses your people to transform your company.
KI has an unwavering belief that deep knowledge and innovative ideas often reside with the people operating farthest away from corporate headquarters and most closely with customers.
These heroes—too often overlooked—are a wellspring of insight.
KI's system engages these heroes to contribute their crucial knowledge and leans on them to help lead the change effort. It's the only way to produce lasting change.Embracing Heroes as Agents of Change»
- BEFORE KI
- Satisfy your customers
- Offer products and services
- Tolerate incrementalism
- Accept that good is good
- Run away from failure
- AFTER KI
- DELIGHT YOUR CUSTOMERS
- DELIVER SOLUTIONS AND GREAT EXPERIENCES
- DELIVER REVOLUTIONARY IDEAS AT A FURIOUS PACE
- RECOGNIZE THAT GOOD IS THE ENEMY OF GREAT
- ASSERTIVELY PURSUE FAILURE TO ACHIEVE SUCCESS
We engaged The Klapper Institute to help us solve some of our organization's most challenging issues, including enterprise-wide operational transformation, organizational reorganization, strategy implementation, and cultural transformation.
The results have been startling.
KI's approach has swept like wildfire throughout our organization and people at all levels are clamoring to become involved. Over my career, I have worked with many consultants and none have had the permanent effect on our organization as The Klapper Institute. The overall return on our investment has been extraordinary.”
FINANCIAL SERVICES CLIENT
Unless you change the way your people think and feel, you won't change how they act.
At the outset of every project, the two-day Corporate Lab™ convincingly shows you what the outcome of your transformation will look like.
In other words, we show you a better future for your company—then we take you there.
The Klapper Institute utilizes a highly efficient analytical approach which allowed us to identify opportunities and get to the required solutions—in only four weeks!”
Priszm Brands (KFC, Taco Bell, Pizza Hut of Canada)
Built in collaboration with a team from the The MIT Media Lab, KI engineered this breakthrough learning experience to lead clients through a three-year business transformation of an actual operating company designed to precisely mirror the day-to-day reality of your own organization.
The Corporate Lab absorbs the cultural norms of your organization so the experience is familiar.
Yet the outcome is extraordinary.
After the Lab, you'll see undertakings that you've seen countless times through a very different lens. This fundamentally refreshed view recalibrates your perspective—and opens you to change.
I have known and worked with Brian Klapper for the past 15 years in a variety of roles and engagements and have found working with him to be one of the most rewarding partnerships of my professional career...
For any organization serious about improving and sustaining long term operating performance, I would strongly recommend partnering with The Klapper Institute.”
Hartford Life Insurance
The Corporate Lab breaks down resistance to change by giving you confidence, empowerment, and passion.
Confidence builds throughout the Lab as participants transform a company that feels just like them—and have success.
Empowerment occurs as participants immediately take their learning from the Lab and apply it to their company's most pressing issues.
Passion takes hold when everyone realizes this evolution will work and that they can truly contribute to the company's success.
The Corporate Lab lets you:
conceive of your transformation
know that your transformation is achievable
learn the KI scientific method of systematic problem-solving
apply the KI Way to your business issues
create alignment and accelerate change throughout your organization
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